Measuring Impact Against Program Objectives
The TharpeRobbins Company’s exclusive alliance with The ROI
Institute enables TharpeRobbins to provide the methodology, tools
and expertise for evaluating the impact of clients’ recognition strategies and programs. Dr. Jack Phillips and The ROI Institute have developed an innovative methodology for isolating and measuring the effects of new or existing programs within companies, with a particular focus on Human Resources initiatives. Their comprehensive measurement and evaluation process focuses on six types of measures:
• Reaction, satisfaction and planned action
• Learning
• Application and implementation
• Business Impact
• Return on investment
• Intangible measures
TharpeRobbins’ Associates are certified in the ROI methodology and
can work with The ROI Institute to ensure objective evaluation of program effectiveness. As TharpeRobbins' strategic partner, The ROI institute can support clients’ needs to ensure recognition programs are delivering on business and organizational objectives.
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